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Malaysia Airlines launches MHPay to provide an alternative method of payment to its customers
Group Chief Marketing and Customers Experience of Malaysia Airlines, Lau Yin May, said, “We are thrilled to launch MHPay as a testimony to our digitisation initiatives while we continue innovating to fulfil evolving business and customer needs and respond to the rise of digitally savvy consumers.Customers will benefit from MHPay as it offers a fast and secure way to purchase real-time airline tickets online as well as through our mobile app, with no additional service fees.”
This reinforces our commitment to enhance the customer experience, and we intend to expand more networks in the near future. As travel demand rises, we encourage travellers to take advantage of this opportunity to visit new places and Fly Confidently with Malaysia Airlines, as we have implemented stringent health and safety procedures both on-ground and in-flight to ensure that travellers have a rewarding experience with Malaysian Hospitality,” May added.
MHPay enables a comprehensive payment platform by offering flexible payment options to customers in Malaysia and Singapore and through the first-of-its-kind Buy Now Pay Later (BNPL), in collaboration with 2C2P and hoolah (which has since been integrated to ShopBack and is now known as ShopBack PayLater).
“2C2P is proud to support Malaysia Airlines’ payment ambitions every step of the way - from empowering them to be the first in the region to offer ShopBack’s Buy Now Pay Later option, to now enabling MHPay together with IATA.
Our versatile payment platform enables enterprise like Malaysia Airlines to diversify their offerings to stay ahead of the game in a rapidly developing environment and meet consumers’ demand for convenient and flexible payments anywhere,” said Reggie Weston, Country Head of 2C2P Malaysia.
In the first phase, customers in the United Kingdom, Europe, India and Hong Kong will be able to use MHPay through a preferred online bank and benefit from more convenient and secure digital payment solutions as it offers a real-time payment option that uses (UPI) rails with more than 90 per cent retailing banks from the respective market that supports account-to-account payments without using a credit or debit card at no service fee charge.
In addition, MHPay offers a cost-effective payment alternative with a quick transaction time of less than a minute for end-to-end flow, depending on the connectivity which also has proven lowered payment fraud cases to further enhance the payment security which is a high priority of the airlines.
Source : Travel World
